💰 Finally Got A Winner - Review of JACK Cleveland Casino, Cleveland, OH - Tripadvisor

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COVID Update:To limit the spread of the coronavirus, attractions may be closed or have partial closures. Please consult government travel advisories before.


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COVID Update:To limit the spread of the coronavirus, attractions may be closed or have partial closures. Please consult government travel advisories before.


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Jack Cleveland Casino's 10 percent monthly revenue decline can be left after casinos and racinos pay winners and deduct for promotions.


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Jack Cleveland Casino (formerly Horseshoe Cleveland) is a casino in downtown Cleveland, Ohio, owned and operated by Jack Entertainment.


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JACK Cleveland Casino: Finally Got A Winner - See traveler reviews, 98 candid photos, and great deals for Cleveland, OH, at Tripadvisor.


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JACK Cleveland Casino: Terrible - See traveller reviews, 98 candid photos, and great deals for Cleveland, OH, at Tripadvisor.


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Jack Cleveland Casino (formerly Horseshoe Cleveland) is a casino in downtown Cleveland, Ohio, owned and operated by Jack Entertainment.


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Filter reviews. Reviewed 1 July As casinos go Thank Janet P. Probably wouldn't go back. Selected filters. Review Highlights. Hidden sights and stops of Cleveland. Hi Janet! English 7, Chinese Trad. J level and the public can get free parking by earning 1, points on slots, or playing one hour at our table games, or one hour in our poker room. Italian 3. Russian 2. Reviews 7, Write a review. Show reviews that mention. Will not be back. Security guards were rude, staff was ok and the only one that was helpful was a valet person. I'm not stupid, I realize casinos are there to make money and I don't expect to win but it would be nice to play for a couple hours before being out hundreds of dollars. Message from Tripadvisor: Temporarily closed. Parking was Not worth it. Review tags are currently only available for English language reviews. We appreciate your input. Reviewed 3 July via mobile Never again. Guests may also obtain free parking by playing at their favorite games. Rock and Roll Hall of Fame Admission, in Ohio City Food Tour. Very disappointed! We regret to hear your feedback on your recent trip. Just was not fun and most likely will not be returning very soon, if at all. Language All languages. I heard a lot of complaints about this place while I was there. Major changes and not for the better. You can't smoke although this is an Ohio law not their rule , no free drinks when playing table games, and it seemed as if everyone was losing. When planning your next visit, please visit our website to view our live entertainment schedule, drink specials and special discounts in our food outlets. We will be returning to our sophisticated uniforms again here shortly. As for the shirts: we decided to give our team members a break from their usual uniforms that can be uncomfortable for most in the summer. Reviewed 9 March Reviewed 25 February Date of experience: July Report response as inappropriate Thank you. We are receiving a handful of hot slot machines each month - including several that you cannot find anywhere else in the state. Updating list Bill B. Hi Heather! Time of year. Date of experience: June Janet P. Tremont Guided Food Tour with Tasting. Slots were plentiful and the staff was friendly. For A level guests, parking is free after earning points on slots or playing 30 minutes at our table games, or one hour in our poker room. This becomes challenging when there are other events downtown that attract people to our centrally located garage. Thank you for the positive review! Traveller rating. Spanish 6. Holly W.{/INSERTKEYS}{/PARAGRAPH} Thank you for leaving a positive review! The parking at this This was a smart idea, to convert a classic old department store that had long been closed to a JACK casino is a joke. French 4. We are on pace to beat the total amount of jackpots we paid out in Let's see Yesterday we went to Rocksino and received a free lunch buffet for signing up for their club card, parked for free, and had fairly decent luck at the slots. If you're looking to experience Vegas in a less intimidating way, Jack offers it. Saw very few wait staff. This looks pretty good. What a joke! More languages. We have other promotions going on, not just our new member sign ups. Food below expectations. Quick View. Japanese 2. Plus, the staff who issued us our new cards were not very nice, the casino dealers looked sloppy in oversized white t-shirts, and many of our old favorite machines were gone. Excellent 2, Very good 2, Average 1, Poor Terrible Traveller type. Parking is a joke! See all 7, reviews. Portuguese 2. Just like how smoking is prohibited in Ohio businesses, it is also against Ohio law to provide complementary alcoholic beverages to our guests. All reviews table games poker room department store slot machines non smoking video poker free parking horseshoe buffet dealers fun roulette employees excitement garage. {PARAGRAPH}{INSERTKEYS}Jack Cleveland Casino needs some updates to compete with other casino nearby. Drove up from Kent to see their new promotions! Please visit our website for all the details. I was most interested in seeing the former Higbee's Department store where I spent many a happy day in my youth. Log in to get trip updates and message other travellers. We regret to hear about your recent experience. More Info. Used to be based on minutes played, now it's tier credits. Korean 1. But then, I don't know much about casinos. All languages. I'm not a gambler but it was nice to observe. Hi Bill!